Shipping
Thank you for shopping with True Pet Love We are committed to delivering your order promptly and efficiently. Below, you'll find detailed information about our shipping policies and timeframes.
Shipping Times
United States:
- Fast Shipping: Orders delivered within 3-7 days.
- Standard Shipping: Orders delivered within 20 days
International:
- International Shipping:
- Fast Shipping: Orders delivered within 8-10 days.
- Standard Shipping: Orders delivered within 20 days
Order Processing
- Processing Time: allow 1-2 business days for us to process your order before it is shipped. This timeframe includes order verification, tailoring, quality check, and packaging.
Tracking Your Order
- Once your order has been shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the status of your shipment in real-time.
Shipping Costs
- Shipping costs are calculated at checkout and are based on your location and the shipping method selected.
Customs and Import Duties
- Please note that for international orders, customs and import duties may apply depending on your country's regulations. These charges are not included in our shipping fees and are the responsibility of the recipient.
Delivery Delays
- While we strive to meet the estimated delivery times, please be aware that delays can occur due to factors beyond our control, such as customs processing or carrier delays.
Contact Us
If you have any questions or concerns about your order, please don't hesitate to contact our customer support team at info@truepetlove.com. We're here to help!
Thank you for choosing True Pet Love. We appreciate your business and are dedicated to providing you with the best service possible.